About Us
Discourse is transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and blockchain/web3 spaces.
About the Job
Qualifications
Discourse is a global company with a product that is 100% open source. Our team is 60 people and growing, and we’re excited to bring on our first account executive who will report to our Chief Operating Officer and own all enterprise sales!
Discourse is transforming the online community space. Our product powers a substantial segment of successful online communities, with >30,000 Discourse instances globally. We have thousands of paying customers, with a growing number of Fortune 500 companies on our list, alongside many leading players in the fast-growth technology, gaming and blockchain/web3 spaces.
Responsibilities
- Managing inbound sales leads
- Coordinating pre-sales resources throughout the sales cycle
- Consulting with prospects to determine the best solution for their specific needs
- Providing online presentations, product demonstrations and general support to prospective customers
- Responding to customer RFP requests
- Structuring bespoke deals and compiling appropriate contractual paperwork
- Discovering and communicating customer requirements to the engineering and customer success teams
Qualifications
- 3+ years of experience in enterprise software or SAAS sales
- Experience developing and leading prospects by understanding and solving specific business issues
- The ability to “drive a deal” and go beyond relationship management
- Outstanding leadership, relationship building, and influencing skills.
- A knack for implementing processes, technologies, and solutions for a fast-paced environment
- Excellent communication skills whether it be on the phone, on instant messaging apps, video conferencing, email, or speaking in front of large groups
- An overwhelming level of enthusiasm for building relationships and delivering on promise
At Discourse, the ability to communicate well in writing is paramount. We use our own software, Discourse, for most communication and most of your interaction with customers and team members will be in writing. In order to live these values, we look for folks who are:
- Detail-oriented, proactive, and organized
- Able to make decisions quickly and communicate effectively
- Work well independently and remotely
- Kind to their co-workers
- Highly driven with an execution focus and a strong belief in our mission to make the internet a better place.
- While not a necessity, prior experience with open source software or community management is an advantage
We believe that high-quality benefits make our team more effective. We’ve been thoughtful about our benefits package which include a completely flexible schedule, 5 weeks of vacation per year, funding for a co-working stipend, and much more!
Lastly, we believe in having a welcoming workplace where people with diverse backgrounds and cultures can create something great together. We encourage you to apply, even if you don’t meet every qualification! Apply by sending a cover letter and resume to jobs@discourse.org.
SalaryProjected range is $110-140k + bonus (17%) + equity plan