Data &Systems Architecture LeadCEST timezone - London or Europe RemoteWho are we? The companies that win today are those that put an understanding of their customers and prospects at the heart of their organisation;the investment in a central data team is an essential part of this journey. COVID-19 and the global switch-off of the in-person economy is accelerating these trends: interacting with and understanding your customers online is key to surviving and thriving in the new environment. At Snowplow we are focused on powering the data journey that these central data teams are embarking on. To win in the new world, it’s essential that the data team can focus on the journey to value and mastery, and not get derailed by costly data delivery issues or burdensome organizational complexity. Snowplow helps data teams to do this, offering a data delivery platform that collects and operationalizes behavioral data, at scale. It’s an exciting time here at Snowplow. We are actively selling in 14 countries with hundreds of customers and thousands of open-source users;Snowplow is well placed to weather the ongoing economic storm, having recently closed its Series A fundraising with MMC Ventures. The Snowplow team is delighted to announce that Gartner has recognised us as a cool vendor in Marketing and Data Analytics 2020. The Opportunity: As we grow as a company we want to develop our internal data and system capabilities to give our teams the tools and data they need to excel. If you are excited about working in a fast-paced environment, solving complex problems, working with stakeholders across the business and helping to drive insight through data then we would love to hear from you. The Data &Systems team will be part of our wider Operations team reporting directly to our COO. This is a hands on role with the opportunity to initially manage one other person but over time build a larger team. What you’ll be doing: Data You will design and implement a data strategy for Snowplow from data collection to insight Work with and guide teams to identify data insight needs You will produce and oversee the implementation and production of data insight reports Provide analysis including comments and recommendations related to reports generated Ensure analytics tools are set up to support business measurement and reporting requirements Systems You will take ownership of our internal business systems working cross functionally with the business unit owners You will work closely with Marketing and Sales Ops to manage our systems that support those teams You will establish interfaces between core systems (Salesforce, Zendesk, Pardot, etc) to ensure teams have access to information You will be responsible for coordinating and managing change over our core business systems working with the teams throughout the business What you bring to the team: You love to solve complex business problems 3+ years experience in data engineering, analytics, BI tooling. Experience in collecting and manipulating data is key. Experience of designing solutions by integrating SaaS tools such as Salesforce, Zendesk, etc You’re a pro at juggling priorities, project management and collaborating with teams to deliver impactful solutions You can understand the tradeoffs between different solutions and delivering business value You are enthusiastic about optimizing business performance through technology What you’ll get in return: A competitive package based on experience, including share options 25 days of holiday a year (plus bank holidays) MacBook and working from home equipment Mental health support no matter where you are based Two fantastic company Away Weeks in a different European city each year (we have moved these to virtual events for 2020) Employee referral scheme Work alongside a supportive and talented team with the opportunity to work on cutting edge technology and challenging problems Grow and develop in a fast-moving, collaborative organisation Enjoy fun events organised by our Cultural Work Committee Convenient location in central London (Aldgate) when we’re back in the office again! Continuous supply of Pact coffee and healthy snacks