Customer service rep needed for fun female owned small business! - remote
Good Lines
Posted 1 year ago
MUST have experience with Gorgias AND Shopify.
Good Lines is small women owned US based company specialized in selling brassiers. We are currently looking for a customer service agent to join our team! The ideal candidate:
Has experience using Gorgias, Macros, and Shopify
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Able to correspond with a polite, empathic, and professional tone and manner
Someone who wants to work with our company long term
Customer Service Representative Qualifications / Skills:
Has experience with Gorgias and using macros
Excellent written and verbal english skills
Organized
Problem solving
Documentation skills
Analyzing information
Positive attitude
Pay: $5/hour
Good Lines is small women owned US based company specialized in selling brassiers. We are currently looking for a customer service agent to join our team! The ideal candidate:
Has experience using Gorgias, Macros, and Shopify
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Able to correspond with a polite, empathic, and professional tone and manner
Someone who wants to work with our company long term
Customer Service Representative Qualifications / Skills:
Has experience with Gorgias and using macros
Excellent written and verbal english skills
Organized
Problem solving
Documentation skills
Analyzing information
Positive attitude
Pay: $5/hour