The Assistant Project Manager is the primary point of contact for our clients and the liaison between our clients and internal team members. They are responsible for the end-to-end communication, from initial lead contact through site launch, ensuring projects stay on schedule and on budget.
Location: Remote (USA and Canada)
Type: Full-time, Salaried
Experience: Entry-level
Compensation: $40,000/year
Type: Full-time, Salaried
Experience: Entry-level
Compensation: $40,000/year
A day in the life:
- Monitor and facilitate all communication between all parties involved on any given product
- Assist in the planning, management, and adjustment of project timelines
- Onboard new clients, lead kick-off meeting with both client and team, and execute post-launch follow-ups
- Participate in sales calls, building an understanding of the client’s business and preparing detailed notes to contribute to proposal creation
- Follow up weekly with active clients either via Basecamp or over the phone depending on the project, recording updates and changes on the client’s Basecamp project and updating to-do items where necessary
- Act as a knowledge base for clients, clearly breaking down complex concepts
- Ensure projects are staying on track and within budget, communicating regularly with internal team members and the client
- Set up time estimate sheets for project tasks, and record actual time spent for future review
- Perform quality assurance on internal tasks before sending to clients for review
You’re a great fit if you:
- Are able to manage multiple projects and deadlines
- Have excellent verbal and written communication skills
- Are comfortable in a deadline-driven environment
- Enjoy finding new opportunities to improve workflows and processes
- Are detail-oriented with excellent organizational and time management skills
- Thrive and self-manage effectively in a remote work environment
- Can understand and untangle technical jargon and learn new technology quickly
- Are not afraid to tell a joke (even if it’s a bad one)
- Have a communication style that’s fun and approachable
You’ll get bonus points if you:
- Have experience with Shopify
- Have previous agency experience
- Have experience in a client-facing role
- Are located in Metro Atlanta (while this position is remote, we’d love to have you join us in-person when we resume face-to-face co-working)