Title: Specialist, HR Technology (Temporary)
Location: FL-Orlando
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.
JOB SUMMARY: The Specialist’s role is to define, configure, test, analyze and deliver HR technology solutions and to work with the Parks’Technology team where development is required. The Spec, HR Technology would be considered at a proficient level at one or more of the core HR systems and functional areas. This would include understanding of business area processes and configuration that would support the functional area needs to facilitate the analysis of the requested needs, the configuration of the system and initial testing of the requests. The Spec, HR Technology will also research, design, document and modify solutions throughout the project life cycle.
MAJOR RESPONSIBILITIES:
- Independently assess user access issues, application errors, and data problems to ensure proper support.
- Utilizes independent judgement and discretion in the maintenance of HR systems by ensuring compliance with operational and regulatory requirements through the review, testing and implementation of upgrades, enhancements and patches.
- Serves as the primary liaison within the relevant functional area by understanding the systems and processes in the specified areas. Work with customers, peers and fellow team members to accomplish significant goals by effectively communicating with all parties required. Documents system business requirements, specifications and test cases on an enhancement or project in collaboration with internal users and departments.
- Supports the delivery of standard and ad hoc analysis and reporting using the appropriate tools.
- Leads small projects under 100k with little or no integration and assists with medium projects under 200k with limited integration.
- Participates in complex projects over 200k with multiple integrations with leadership and provides input on opportunities for improvement of the systems by being knowledgeable about applicable system capabilities and functional areas.
- Observes security policies in accessing, securing and protecting confidential and sensitive information including the monitoring of access.
- Understands and actively participates in Environmental, Health &Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.EDUCATION: Bachelor’s degree in Human Resources Management, Business Administration, Computer Science, or a related field is preferred.
EXPERIENCE: 1+ year equivalent work experience. Requires the use of sound business judgment and confidentiality while performing assigned tasks. Conflict resolution and problem-solving techniques required.;or equivalent combination of education and experience.
ADDITIONAL INFORMATION: Use established HR Technology methodologies and tools to meet Service Level Agreements and provide input to improve practices. Track and report progress on projects to HR Technology leadership. Demonstrate functional knowledge in specific areas and work directly with IT peers and user community. Learn new technology from Senior HR Technology positions. Demonstrate proficiency in applicable system which may include PeopleSoft HR, PeopleSoft Payroll, PeopleSoft Benefits, PeopleSoft ELM, Kronos Workforce Central Timekeeping, Kronos Workforce Central Advanced Scheduling, Kronos Workforce Central Attendance, BI reporting, Staffing solutions, Organizations Development solutions, Internal Communications solutions and other HR solutions.
On-call availability on a rotating basis
May require working hours outside of typical business hours which could include nights and weekends as necessary to meet project deadlines and operational support needs.
This role is based in Orlando, Florida and may require travel to other NBCUniversal parks and properties on occasion.
Works with internal business clients and external vendors. Ability to read, analyze and interpret business periodicals, professional journals, manuals and procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions. Work independently with minimal supervision.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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Advertised: Mar 11 2024 Eastern Daylight Time