Program Manager, Operations - remote

Program Manager, Operations

Los Angeles, CA •Menlo Park, CA •New York, NY •San Francisco, CA •Remote, US

Meta’s Product Content Operations team is a global group of content experts whose remit is to refine content experiences across platforms and products. The team is looking for a skilled Program Manager to drive processes and organize execution across a variety of projects and products. This position requires the experience to understand technical product needs and translate those into actionable direction and readout for a content-focused organization. The ideal candidate will have strong organizational and communications skills with demonstrated skill in Excel/Google Sheets, data analytics, query experience and product tools, in addition to previous professional experience in content management, creation, or journalism.

Program Manager, Operations Responsibilities

• Day-to-day facilitation of project operations at the workstream level
  • Design, incubation and iteration of organization-wide systems and processes to assess and enable project effectiveness and efficiency
    • Create both project- and org-level recommendations based on data and product metrics
      • Lead and organize multiple cross-functional projects and forums
        • Support PCO pillar leads and operations by identifying and driving innovative content strategy
          • Support regular reviews of project progress and leadership readouts
            • Editing and refining team communications
              • Supporting all project workstreams with flex content management, as needed
                • Supporting weekend shifts, as needed

                  Minimum Qualifications

                  • 5+ years of professional experience in project management, in a technology, product or media environment
                    • Experience creating processes or programs that improve team efficiency and impact
                      • Experience being organized, detail oriented, proactive and resourceful
                        • Proven communication and relationship-building skills with peers and senior stakeholders
                          • Flexibility and agility in reprioritizing daily tasks
                            • Proficient with Google Suite, project management tools and software

                              Preferred Qualifications

                              • Fluency in multiple languages is a plus
                                • SQL and query experience are a plus

                                  About Meta

                                  Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

                                  $129,000/year to $187,000/year + bonus + equity + benefits

                                  Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

                                  Equal Employment Opportunity and Affirmative Action

                                  Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

                                  Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.