Jr. UX Designer
Location: Tysons, Virginia, USA
28 USD –33 USD/hour
This is a 12 month contract to start and can sit 100% remote!
Description:
This is your chance to be a part of an in-house Global Creative and Design team that’s using guest insights to evolve our industry-leading channels and deliver personalized experiences. As an Associate User Experience Designer, you will bring your technical skills to a hospitality company with an award-winning culture. On the User Experience Design team reporting to the Senior Manager of UX Design, you will support innovative projects including Digital Commerce and Loyalty. You will hold a passion for using technology to solve problems for people. You are expected to act as a subject matter expert on consumer behavior on websites and mobile apps, especially those related to travel. The Associate User Experience Designer must understand the full consumer experience and be the “Voice of the Customer”throughout the organization and make sure it is heard in all decision-making processes that impact the consumer —helping create and sustain a consumer-centric culture.
HOW YOU WILL MAKE AN IMPACT
You are the lynchpin for change, bridging gaps, and innovation for our users. Below are some of the key job duties that make your work unique.
What your day-to-day will be like:
•Interpret quantitative data and qualitative feedback into actionable next steps
•Develop user-centered designs considering customer feedback, personas, user research, technical constraints or opportunities, and business needs under the direction of Senior UX Designers
•Communicate design ideas and prototypes clearly and persuasively to a variety of audiences
•Deploy a variety of practices to efficiently yet effectively create designs
•Leverage proven patterns to enhance and optimize products –Establish and shape our Design Language and Component Libraries in collaboration with UI Design
•Design accessible features
•Assist Senior UX Designers in contributing to the product strategy and roadmap
•Facilitate workshops (journey mapping, problem-statement, etc.)
•Contribute to user story evolution to make sure the experience expectations are clear
•Keep abreast of competitor products and industry trends
How you will collaborate with others:
•Collaborate with pod team members and business stakeholders to develop a core understanding of user personas and deliver solutions
•Collaborate with the Research and Experimentation team to identify learning opportunities and uncover user’s needs
•Collaborate with Content Designers to understand how users consume and navigate content and support information architecture strategy
•Ensure coherence and consistency of features and functions across the overall journey, in and outside your focus area
•Collaborate with UI designers to implement attractive designs
What projects you will take ownership of:
•Optimizing our digital booking experience based on insights from customer research and data.
•Enhancing our property website capabilities to meet business and user needs.
•Other projects as assigned.
Additional Skills &Qualifications:
-Highly preferred experience in e-commerce or travel industry
-This person will work closely with product managers, software engineers, QA, UI designers, and content designers
-Candidates on the West Coast will need to work Central time zone hours to align with the team.
If eligible, the benefits available for this temporary role may include the following:
Medical,dental &vision
Critical inIllness, Accident, and Hospital
401(k) Retirement Plan –Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life &AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)