Title: Global Head of Guild Relations (Remote)
Location: worldwide
Category: Operations
JobDescription:
Our Mission
At Yield Guild Games (YGG), we make gaming history. We are pioneers in blockchain gaming and a decentralized network of gaming guilds focused on blockchain games and web3 ecosystem development. YGG is on a mission to onboard millions into the open metaverse by providing high-value networks, access, and opportunities. We believe that by providing an equal opportunity support system, players around the world can achieve more –so we can all become power players in games and in life.
The Role
As the Global Head of Guild Relationsat YGG, you will be helping us achieve our mission by executing our global community expansion andstreamlining community feedback so we can build products and services aligned with YGG’smission. You will work closely with different teams while serving the needs of our community.
Your main focus is to help onboarding guild partners, have representation across regions and games andhelp us roll out existing and new product initiatives. You will also sharelearnings with the entire team and help inform our roadmap.
Responsibilities
- Onboarding and drive relationships with our community guild partners to support the growth of YGG global community
- Roll out community initiatives while streamlining requirements across different guilds to create a stellar community experience
- Perform program management activities;planning, identifying resources and stakeholders, driving project milestones, providing updates to stakeholders, and documenting outcomes
- Collect and organize requirements across teams such as game ops, community, and games
- Drive community growth by deploying the right processes, templates, and tools to enable the org and products to run at scale
- Ensure that community initiatives haveactive globalcommunity participation
- Generate insights to help us inform product roadmap, strategy, and execution
- Iterate and optimize community initiatives by collaborating with multiple teams
- Streamline relevant communication coming from our guild partnersto improve operational efficiency.
What we’re looking for
- Community-first mindset and ability to listen and translate community needs into strategy and community mindset
- Good partner to cross-functional teams, including product, marketing, partnerships, and game operations
- Excellent listening, verbal and written communication skills
- Ability to stay organized with large amount of information and follow through on tasks
- Ability to achieve project goals while managing scope, time, quality and risks
- Bias for action, self-starter attitude and the ability to execute new ideas with autonomy
- Strong prioritization and willingness to roll up one’s sleeves to get the job done
- Ability to understand of community pain points and turn that into actionable solutions
- Correlate improvements with long-term value to help the team make informed decisions
- Experience managing numerous requests and time demands concurrently
- Be able to work in a quickly changing environment
- Knowledge and passion for the industry