TechOps Engineer - Mid/Senior - remote

About the Role

At Plotly, our customers depend on us for their mission-critical data analysis needs. In this TechOps engineer role, you'll work with code, colleagues, and customers to build Plotly's core products and improve their robustness and scalability.

Duties &Responsibilities

• Develop the core functionality of Plotly's enterprise products, with a particular focus on Dash application management capabilities (similar to Heroku)
• Improve reliability, testing, automation, observability, and performance throughout our stack
• Help out as we work to scale Dash Enterprise to more demanding customer requirements in diverse cloud and physical environments
• Identify and communicate product and documentation improvements

Requirements

Technical skills (these periods may overlap):

• 4 years or more of experience writing code as part of your job (in any language)
• 3 years or more of Linux systems administration and generalist networking experience
• 2 years of Kubernetes experience
• 1 year or more of experience with backend web application development
• 1 year or more of experience with Python and Git
• Useful familiarity with Docker
• Preferred: Some past experience with one or more of reliability, testing, automation, observability, and performance work

Professional requirements:

• Good communication and interpersonal skills
• Able to follow and produce documentation instructions
• Ability to debug, troubleshoot, and seek answers autonomously before asking colleagues for help
• Can drive the full architecture and development cycle of small feature improvements or refactorings
• Requires only modest supervision and assistance to drive medium feature improvements or refactorings
• Preferred: Is willing to work in our Montréal headquarters, or elsewhere in Canada
• If not working in Montréal, has demonstrated success in a remote technical engineer role

Assets

• Some familiarity with any of LDAP, SAML, Windows enterprise systems administration, Flask, Django, public cloud environments, and/or Kubernetes
• Frontend programming experience (Javascript, CSS, React or Vue)
• Prior experience with Plotly graphing library or Dash app technologies, in either open source or enterprise forms
• Interest in data visualization or data science generally
• Prior technical leadership experience